Heating Blog 2

Name: Tanous Heating and Cooling
Price range: $$

February 18, 2023

If your heating system is not functioning properly, it can be a major inconvenience, especially during the colder months. Here are some common issues that may require heating repair

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Excellent

4.8

Kurt S.

Exceptional service, timely response, and excellent pricing. Special shout-out to Chris, who does scheduling and works the phones. He is extremely personable and accommodating.

Response from the owner: Thank you so much for the fantastic feedback! We're thrilled to hear that you were happy with our service, response time, and pricing. A special thank you for recognizing Chris—he truly goes above and beyond to ensure our customers are taken care of, and we’re glad he made your experience even better. We appreciate your support, and if you ever need anything in the future, we're here to help!

Sebasten R.

They were quick to respond and the price was nominal. Best in class.

Response from the owner: Thank you for your review! We’re glad to hear that our quick response and fair pricing made a positive impact on your experience. At Tanous Heating & Air Conditioning, we always aim to provide top-tier service, and we’re thrilled to be considered ‘best in class.’ If you need anything in the future, don’t hesitate to reach out!

Jeff A.

Amazing service and really amazing owner Michael. Saved us and helped so much with an issue. Updated my review as of July 12th.

Response from the owner: Thank you for the kind words and for updating your review! We're so happy to hear that Michael and the team were able to help you out with your issue. Customer satisfaction is our top priority, and it’s wonderful to know that we made a positive difference for you. If you ever need assistance again, don’t hesitate to reach out. We truly appreciate your support!

The Pros and Cons of Ductless HVAC Systems

Unlike traditional central heating and cooling systems, which rely on ductwork to distribute air throughout the building, ductless systems use…

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How to Choose the Right HVAC System for Your Home

Choosing the right heating, ventilation, and air conditioning (HVAC) system for your home is an important decision that can impact…

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Tanous is an industry leader in heating, cooling, remodeling, and indoor air quality. Continually raising the standard of excellence and customer satisfaction is our goal.

Google Rating

4.8

Based on 124 reviews

Tanous Hvac

4.8

review us on See all reviews

Kurt Schenck

1722711836

Exceptional service, timely response, and excellent pricing. Special shout-out to Chris, who does scheduling and works the phones. He is extremely personable and accommodating.

Sebasten Raffal

1721830364

They were quick to respond and the price was nominal. Best in class.

Jeff A.

1720802948

Amazing service and really amazing owner Michael. Saved us and helped so much with an issue. Updated my review as of July 12th.

Robert B

1720484913

Very knowledgable, courteous, and quick. Was a great experience. Totally recommend.

Rich Dorfman

1719588466

Mike and his technicians were amazing to work with. Our entire HVAC system blew out during a 90 degree heat wave and they were there the next day to do a complete replacement. Their pricing was fair and would highly recommend them to anyone with this need. Thank you again!

mike alleva

1719076695

We had them come out to service our units during the summer. The office staff were super helpful and the technicians they sent were polite, clean and knowledgeable. I would highly recommend them.

Omar Mansour

1717599744

Tanous was very easy to work with. They explained everything they were going to do before and after the work was completed. I can confidently state that I am happy I found them. I contacted PSEG, Home Depot, and AJ Perri for my Full HVAC replacement and literally everything about my experience was better! No need to consider other service providers knowing these folks!

scott toresco

1716433112

These guys are life savors....... AC broke, inside of the house was like a sauna and at 8:00PM ET I gave Mike a call and these two gentlemen worked all day just leaving a job and still came out to fix the issue.Johan and Luis are incredible at their craft and great human beings all around. Truly blessed to have them in our town! Issue was fixed and then did it with a smile on there face!

Joyce Langheinrich

1716393115

Abigail Donio

1716385584

Amazing job - very professional & friendly!

Anneil Basnandan

1716327960

Tanous was on-time. Great company to work with. I highly recommend.

Jonathan Conlin

1716316628

Rami Rosen

1716308663

The BEST HVAC company in the area. Been working with them for years. Referring them to clients. NEVER let me down - always there - always resolving the issues. Best in the business.

Zdenek Bicko

1716301686

Johnny always provides great service and goes above and beyond!!!

Phani P

1715464883

I cannot speak highly enough of my experience with Tanous HVAC. As my aging HVAC system was in dire need of replacement, I turned to Tanous based on stellar Google reviews – and they did not disappoint. From start to finish, their service surpassed my expectations in every way imaginable.It all began with my initial call to Tanous, where I had the pleasure of speaking with Chris. His warm demeanor, clear communication, and swift responsiveness immediately instilled confidence in the company. Following Chris's recommendation, I scheduled an in-person appointment with Mike, the owner, to assess the scope of the work and provide an estimate.Mike's expertise in HVAC systems was readily apparent from the moment he arrived. With a no-nonsense approach, he quickly assessed the situation, outlined the necessary steps, and provided a transparent cost estimate. Throughout our interactions, Mike's professionalism and efficiency stood out, and he patiently addressed all of my questions and concerns, solidifying my decision to choose Tanous for the job.On the day of installation, I was introduced to Johan and Luis, two outstanding members of the Tanous team. Their energy, skill, and dedication were evident from the outset. I was impressed not only by their craftsmanship and attention to detail but also by their friendly demeanor and willingness to educate me about the HVAC units. Johan, in particular, took the time to thoroughly explain every aspect of the installation process, leaving me feeling informed and empowered.It has been two weeks since the installation, and I am delighted to report that both the furnace and condenser are functioning flawlessly. My entire experience with Tanous has been nothing short of exceptional, and I wholeheartedly recommend them to anyone in need of HVAC services. I am confident that you, too, will receive top-notch service and expertise should you choose Tanous for your HVAC needs.A heartfelt thank you to the entire Tanous team for making the process of replacing my HVAC system smooth and stress-free. You truly are the best in the business!

Eric Wan

1712947709

Niko was very polite and did a great job!

Ryan Mahoney

1712517752

Johan and Mannix did some ductwork for me and did a great job and were a pleasure to work with

Brenna Thompson

1712337299

Our electric, tankless water heater stopped working and Tanous came out the next day to determine the issue. Given our unit was 11 years old, they recommended we replace instead of attempting to repair. Within a few days, Carlos came out to site and replaced our old water heater. The entire process took about 3 hours (including hauling the units up/down 5 flights of stairs) and everything is now working great! Carlos was kind, courteous, and also provided general information on how frequently to service our new heater. We plan to have Carlos back to service our AHU/Condenser!

Denzy Sam

1712175882

The entire process was handled smoothly from choosing the hvac parameters to billing.Installation was done by Camilo and Carlos. They explained the steps and tested it with me and also cleaned up. Great guys. Installation was done relatively quick within 4 hours. Will not hesitate to reach out to them for any hvac queries.

Raya D

1711722392

I had a great experience with Tanous. My furnace died and Johan and Luis came in to replace it. They were efficient, thorough, and explained what had broken and what I could do to make the furnace last longer. They also brought their own slippers to wear inside the house so they wouldn't track mud, which I really appreciated. Highly recommended.

Kate Santoro

1711461533

I have had nothing but positive experiences with Tanous. I have been using them for maintenance on my HVAC units for a few years and recently needed to replace two of the units in my apartment. Chris, who handles communication and logistics is organized, quick to respond and very friendly. The technicians who have all come for maintenance have been excellent and Johan was perfect in removing my old units and installing the new ones. Will absolutely continue to use Tanous for my maintenance and any other HVAC needs. Cannot recommend highly enough!

Alan Tulin

1711391666

A big THANK YOU and shout out to JOHNNY, CARLOS and KRIS at TANOUS for taking such good care of our heating system!

Peter Mant

1710707307

Tanous HVAC did an outstanding job with a complex AC minisplit installation in three apartments. Mike runs a great company with top-notch technicians like Johan Luis and Tony. They managed the installation expertly, ensuring everything was thorough, clean, and efficient. I'm thoroughly impressed and will definitely turn to Tanous HVAC for any future HVAC needs.

Vinny Hu

1709322165

Tanous replaced our 15yr old furnace + A/C system last year. Owner came out to do the estimate. I got 2 other estimates and Tanous was the most reasonable. They were able to assemble & install the rooftop A/C unit without needing a crane which was great. It was a replacement system and so installation was straightforward and took 1 day and they hauled away the old system.10 months after the install (2wks ago), the furnace suddenly stopped working. I texted Tanous and they responded right away and fixed the issue, without charge, immediately.

Steven Czachor

1708718374

Great service! Coordinating with Chris on the phone was organized and easy. The technician who came out, Nico, was very professional. Highly recommend!

Bill BillB

1708452361

I’ve had the fortune to learn about Tanous 6 years ago from a neighbor who used them to replace an entire HVAC system. Since then, I’ve used Tanous multiple times to resolve HVAC issues in my condos, ranging from small lowrise buildings with in-unit central HVACs to a large high-rise building with geothermal heat pumps.Just last week, 2 condos’ HVACs stopped blowing heat and Chris at Tanous scheduled their technician Jonny to come diagnose the problem the very next day. Jonny identified the malfunctions: the expansion valve in the Trane commercial heat pump in my high-rise condo and the gas valve in the residential Goodman unit in my low-rise. With the Trane, being a commercial unit, parts are difficult to obtain yet Jonny was able to order one and come back on Monday President’s day. To my delight, upon dismantling the unit Jonny found he could instead replace and repair a small part of, instead of replacing the entire, expansion valve. That cut the cost in half, and I only found out then that Jonny had suspected a possible repair and brought the small part with him just in case. For the Goodman unit, Jonny took the same approach – instead of immediately replacing the gas valve he managed to fix it, and again halved the cost of a complete replacement. Finally Jonny gave me great advice on the age of both units, their expected end-of-life and how I should consider the consequences between proactive, preventative replacements vs wait until further break-downs.This honesty, integrity and advice are exceedingly rare these days, and is why I am lucky to have found Tanous and people like Jonny and Chris who make up that great team.

Siya Desai

1705783844

I am amazed by customer service provided by Tanous. I hire some garbage plumber to install my Navien Tankless water heater. He created a big mess and installed improperly. Mike the owner called me and met and was so kind and sent his employees very next day and took care of everything in less than 5 hours. I am so thankful for a business that is more than a business. Mike genuinely cares about people and not the money.

Rasha Mosaad

1705064294

We hired Tanous Heating & Cooling to install a new A/C unit in our Hoboken Condo. Our experience with this company has been wonderful. They offered us competitive pricing, and outstanding service especially regarding the follow ups they made. Clearly they are committed to provide the highest level of service! Their customer service is very prompt and attentive even during the peak of last summer’s heat! Thank You!

Alex Kogan

1704899800

Used Tanous to add a concealed ductless mini split. The whole process from planning to execution was great. Highly recommend!

Catherine C

1700689161

I highly recommend this HVAC service company to ALL local Hoboken residents. My heating system stoped working during holidays, one company asked me $10k to replace the entire unit. However the owner Michael and his team stopped by and fixed the issue immediately.They are not only professional but also very friendly. The price is super reasonable compared to other companies. They saved me $10k as I didn’t need to replace the unit at all. Thanks!!

Ben Schwartzbach

1699650435

I've worked with Tanous on a couple of HVAC projects in our home and they've been great! They're very responsive and their bids have always been reasonable (they've also never tried to up-charge after the fact and even done minor follow on work at no cost). I also appreciate their flexibility/creativity that comes with trying to make things work in small urban spaces. They've been able to make some changes to our HVAC that have given us more usable space in/around our home which is really valuable when space is at a premium. I would definitely recommend them!

Nik Sharma

1694344564

Terrible service , charged me lots, with no copy of invoice, told me unfixable even though someone else fixed it the next day - when I complained , no refund or apology was given - do not use this service

Zi Lin

1694198291

Jonny from tanous hvac fixed our HVAC system after we spoke to 4 different HVAC companies who couldn’t figure it out. He is been great and helpful, definitely a 5 star! If anyone needs any help on their HVAC unit, Tanous is the best option!

Monty Touzalin

1694029897

when my a/c units went down, i was really concerned how they were going to get them to the roof. prospects weren't good and weren't going to be cheap. Tanous came in beat everyone's price and didn't have an issue getting the units on the roof or with the tight spaces in my attic. we were fortunate and now i have a/c again. thank you.

Sheny

1691508256

Tanous HVAC helped me think through my needs and gave multiple clear options after my old HVAC unit stopped working. I could trust that they weren’t trying to push the more expensive route necessarily but help me have a good understanding of what I can do. Their team patiently troubleshooted unforeseen challenges on the installation day as well. I’d highly recommend their services.

John Perez

1690324602

Jimmy

1685559010

Very hard to call in to make appointment, pricing is at least 1.5-2x vs competitors. The silver lining is Tech is courteous and on-time.Would not recommend unless your building has a contract with them on lower pricing.

Michael Shanahan

1684939611

Tanous handled a full HVAC system replacement at my home in Hoboken. The owner personally came out to do the initial assessment and had a quote over to me in under 24 hours. The work started less than a week later. The crew was on time, worked efficiently, kept me posted throughout, and worked carefully to avoid making a mess. Everything about their service is top notch and professional. Not to mention the quote was significantly less expensive than the other two quotes I received while shopping around.

Lucero Quintal

1683587514

This hvac service did not show up to our apartment for an appointment twice. We had to make work arrangements to accommodate our appointment with them and they didn’t show up both times without letting us know. This is very frustrating.

Mario Lo Schiavo

1683253603

I recommend TANOUS for all your Heating and Air Conditioning needs. The Owner Mike and his team are hands on and work with you every step of the way to get any project you need done efficiently and resolved in the best way possible. I had a major project to do involving a roof top commercial AC unit replacement on a busy Main Street, which called for a street closure and crane. All the companies I reached out to refused to even take on the job due to its complexity, but Mike took it on and exceeded my expectations. He even quoted me less than some of the companies that refused the job at the end. I've now used TANOUS in projects both Residential & Commercial and could not be happier. Great Company and Great Service... Thanks

Meghan Wisniewski

1683044541

Mike, Kris, and the whole Tanous team were wonderful to work with from start to finish for a new ductless AC/heat system install in my Hoboken condo. They were super responsive and showed up when they said they would - half the battle with contractors - and everyone was professional, efficient, friendly, kind, and did excellent work!! I would highly recommend them to anyone for any HVAC needs. Thanks again, Tanous!!

Reid Coopersmith

1677540291

Quick response, good work and nice people.

Property Leasing

1677252140

Best HVAC service we used! Highly recommend! Excellent service and super reasonable on pricing!

dillon azar

1675809367

Best hvac service I’ve ever received, they care about their customers, and will help you anytime

Samfam

1666119428

When our AC failed in the height of summer in Hoboken we contacted a few vendors. We were given a wide range of prices and delivery dates. We contacted Tanous based on a recommendation and their quote, choice of equipment and warranty was extremely competitive. They showed up on time, were professional and courteous and when we hit an issue with the installation, we were able to quickly resolve it with Mike the owner. They charged exactly what they quoted. Everything you should expect from a vendor but these days hard to find.

Aric Ifergan

1666037645

I am writing this review because I am extremely satisfied with the service Tanous has provided. I wanted to have AC installed in my home, I had window units and over the summer it got too hot.I had 4 companies visit my home, all of them offered various solution to my needs, all of them sounded complicated, expensive and not what I wanted. Then a good friend of mine recommended Tanous to me, he had used them and was extremely happy, so I thought I'll give them a try. After a couple of days Michael the owner of the company came to my home, and he immediately offered me a smart and reasonable solution, with a superior product at a better price than the other 4 companies from before. I could also tell that Michael was very knowledgable in the field and trustworthy. The coming week they installed my system, they did a great job communicating throughout, the installation was clean, and professional, the technicians were considerate and cleaned everything after themselves, they offered good solutions to cosmetic challenges that came up, and everything was completed to my 100% satisfaction, I will most defiantly use Tanous again for whatever comes up.By far the best experience I had with any sort of professional service/contractor throughout my home ownership.

Yaghooti Enterprises

1663083315

Needed maintenance and a leak repair before the weather gets hotter and called Tanous. They were on schedule and got the job done. Todd was one of the technicians and he was very knowledgeable recommending some tips to keep our units running smoothly. Highly recommended and look into their maintenance contract if you want efficient units for years to come.

Randa Kattan

1663083315

The service is outstanding,very responsible and professional

Nezar razouk

1663083315

My AC stopped working today and when I called Tanous HVAC the gentleman was very nice and send out his technician immediately and took care of the problem right away. they really cared about me as a new customer. I highly recommend their service.

Elie Tanous

1663083315

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Contractor License 19HC00429300 HVAC License 13VH06190200
Copyright © 2023 Nano

Google Rating

4.8

Based on 124 reviews

Tanous Hvac

4.8

review us on See all reviews

Kurt Schenck

1722711836

Exceptional service, timely response, and excellent pricing. Special shout-out to Chris, who does scheduling and works the phones. He is extremely personable and accommodating.

Sebasten Raffal

1721830364

They were quick to respond and the price was nominal. Best in class.

Jeff A.

1720802948

Amazing service and really amazing owner Michael. Saved us and helped so much with an issue. Updated my review as of July 12th.

Robert B

1720484913

Very knowledgable, courteous, and quick. Was a great experience. Totally recommend.

Rich Dorfman

1719588466

mike alleva

1719076695

We had them come out to service our units during the summer. The office staff were super helpful and the technicians they sent were polite, clean and knowledgeable. I would highly recommend them.

1717599744

1716433112

1716393115

1716385584

Amazing job - very professional & friendly!

Anneil Basnandan

1716327960

Tanous was on-time. Great company to work with. I highly recommend.

Jonathan Conlin

1716316628

Rami Rosen

1716308663

The BEST HVAC company in the area. Been working with them for years. Referring them to clients. NEVER let me down - always there - always resolving the issues. Best in the business.

Zdenek Bicko

1716301686

Johnny always provides great service and goes above and beyond!!!

Phani P

1715464883

Eric Wan

1712947709

Niko was very polite and did a great job!

Ryan Mahoney

1712517752

Johan and Mannix did some ductwork for me and did a great job and were a pleasure to work with

1712337299

1712175882

1711722392

1711461533

1711391666

A big THANK YOU and shout out to JOHNNY, CARLOS and KRIS at TANOUS for taking such good care of our heating system!

Peter Mant

1710707307

Vinny Hu

1709322165

Steven Czachor

1708718374

Great service! Coordinating with Chris on the phone was organized and easy. The technician who came out, Nico, was very professional. Highly recommend!

1708452361

1705783844

1705064294

1704899800

Used Tanous to add a concealed ductless mini split. The whole process from planning to execution was great. Highly recommend!

Catherine C

1700689161

Ben Schwartzbach